©2017 - 2019 SAENA FINE ART

Shop  Information

Here is where you can information for Returns, Shipping, and Product Information! If you have any additional questions please don't hesitate to drop an email
 

PRINTS 

Each print in the shop is hand printed on bright white acid free archival paper in either a matte or satin finish.  The inks used are 6-color Claria® Hi-Definition dye ink that are guaranteed to last up to 200 years.  Each print will arrive in a sturdy ridged mailer in acid free clear bags, sometimes there may be multiple prints in a bag depending on how many prints are in an order. 
 

SHIPPING
Every package is shipped via USPS to anywhere in the USA.  It will take anywhere from 3-7 days for the item to ship as I hand print and package every order. Once shipped the package will take 3-7 days for delivery depending on it's destination.  As of now shipping is only available in the USA.  Tracking numbers will only be available on orders over $50.00. 

RETURN POLICY 

Damaged Package- If a product arrives damaged then please email the order number and picture of the damaged product to saena.fineart@gmail.com. Please title the email "Damaged Package".   A replacement will be sent as quickly as possible. 

Lost Package- If a package never arrives please email your order number and tracking number to saena.fineart@gmail.com.  Please title the email " Lost Package". Attempts will be made to locate the package and ensure it's delivery to the proper location. If the package is lost permanently, then a replacement order will be shipped.